Case Study: Texas Star Express

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Texas Star Express

My experience with Pegasus over the years has been that they're extremely reliable. They do what they say they will do. They take care of any problems right away. And most important, they've been instrumental in helping us increase our efficiency and productivity.

June Smith, Controller, Texas Star Express

Size 350 Trucks
Carrier Type Dry Van
Pegasus Services

TRANSFLO
TRANSFLO Express

Business Objectives

  • Streamline core business processes
  • Enhance driver satisfaction
  • Grow without adding headcount

Pegasus Solution

  • TRANSFLO Imaging and Workflow system
  • TRANSFLO Express truck stop scanning

Results

  • Texas Star Express was able to grow without adding back office headcount
  • Drivers and owner operators quickly adopted truck stop scanning and are very satisfied with the service
  • Fast and easy implementation of truck stop scanning
  • Improved driver recruitment with the ability to scan job applications and deliver them to the home office immediately

The Customer's Words

June Smith, Controller, Texas Star Express
Re: Growing Without Adding Headcount
"In spite of our company's growth, I haven't had to add a single person to my department since we installed the Pegasus system. With that kind of performance, choosing Pegasus' truck stop scanning solution was a fairly easy decision to make."
Re: Driver Satisfaction with TRANSFLO Express Truck Stop Scanning
"We were looking for an easier, less costly and more reliable way for our drivers and owner operators to get their trip documents in time for payroll cutoff. We also wanted to spread out our workflow through billing and payroll. Pegasus' truck stop scanning service addresses both issues. Plus, when we looked at the costs involved compared to other document delivery services, Pegasus was the best choice for Texas Star, our drivers and our owner operators."
"From day one, Pegasus' truck stop scanning service has been great. Our drivers and owner operators have adapted quickly, and they really like the service. Our payroll department is extremely positive about TRANSFLO Express as well. We've also started having driver recruits scan job applications at the truck stop and send them in to our recruitment department. In this day and age, where we're always competing for the best drivers, this capability is very important to us."

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