Case Study: West Side Transport

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West Side Transport

We're actually saving more today with Pegasus. The bottom-line is the bottom-line. We can do nearly the same thing for two to four thousand dollars per month less in general costs.

Chris Taylor, IT Director, West Side Transport

Size 400 Trucks
Carrier Type Dry Van
Pegasus Services

TRANSFLO Express

Business Objectives

  • Improve cash flow
  • Reduced DSO
  • Increase driver satisfaction
  • Streamline back office processes

Pegasus Solution

  • TRANSFLO Express truck stop scanning

Results

  • Eliminated driver disputes over lost or missing paperwork
  • Saving $2–4,000 per month over envelope service
  • Seamless integration with existing systems

The Customer's Words

Deb Richardson, Traffic Manager, West Side Transport
Re: Overall Satisfaction with Reliability of TRANSFLO Express
"Since we switched to the Pegasus service, we haven't had one driver confrontation over documents they sent not getting here."
"The first week we had most of our drivers on the Pegasus system, there was a major snowstorm throughout the midwest and east. Our drivers saw point blank how Pegasus saved their paychecks-as opposed to having the envelopes stuck on planes that couldn't take off."
Chris Taylor, IT Director, West Side Transport
Re: Cost Effectiveness with TRANSFLO Express
"The financial part was the biggest motivator. Then you add in issues with the outsource provider being late sending the documents and envelopes not showing up. Add some of those other headaches onto what's a more expensive service, and the Pegasus solution is more cost effective for us."

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