Case Study: Braun's Express

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Braun's Express

We're very happy with the cash flow results we've seen. Today's deliveries are being entered and billed the next day.

Cindy Normandin, VP & Co-Owner, Braun's Express

Size 86 Trucks
Carrier Type Less Than Truckload (LTL)
Pegasus Services

TRANSFLO

Business Objectives

  • Increase cash flow
  • Reduce DSO
  • Streamline core business practices
  • Improve customer service

Pegasus Solution

  • TRANSFLO Imaging and Workflow system

Results

  • Deliveries are being entered and billed the next day
  • Significantly reduced paperwork in Braun's back office
  • Improved customer service by providing customers with online access to scanned documents

The Customer's Words

Steve Normandin, Project Manager, Braun's Express
Re: Pegasus Implementation and Support
"Pegasus was very fast, which was one of the primary reasons why we chose them over the others we looked at. Pegasus was right there with us going through the whole process, and they've been there right away when any concerns have come up. They also provide the training and support we need to make the most of our system."
Cindy Normandin, VP & Co-Owner, Braun's Express
Re: Streamlining Back Office Processes
"For an LTL company like ours, the paper on desks, in filing cabinets, and in storage boxes is unending. We're probably doing two to three thousand shipments per day, and getting 200 customer requests for PODs. We wanted to tie document imaging into the high-tech network that connects our terminals-and by doing so, reduce the costs of handling paper while improving customer service. We chose Pegasus because they have the industry expertise and the ability to install a proven solution very quickly."

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