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Case Study: Groendyke Transportation
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Groendyke Transportation
TRANSFLO and TRANSFLO Express are enhancements to our ability to deliver value to our customers.
Dan Buckley, V.P. of Administrative Services and CIO, Groendyke Transport, Inc.
| Size | 900 Trucks |
|---|---|
| Carrier Type | Bulk (Liquid) |
| Pegasus Services | TRANSFLO |
Business Objectives
- Control costs
- Streamline core business processes
- Grow without adding headcount
- Enhance customer service
Pegasus Solution
- TRANSFLO Imaging and Workflow system
- Pegasus Remote Scanning solution in Groendyke's freight terminals
- TRANSFLO Express truck stop scanning
Results
- Handling record revenue and billings without adding headcount
- Expedited ability to provide customers with critical documents, including online access to proof-of-delivery documents
The Customer's Words
Dan Buckley, V.P. of Administrative Services and CIO, Groendyke Transport, Inc
- Re: The Ability to Streamline Core Processes
- "So many of our customers have specialized needs as far as what documentation they require with invoices. We implement TRANSFLO Express truck stop and terminal scanning, as well as the TRANSFLO imaging and workflow system, primarily to reduce the amount of manual labor required to process invoicing."
- Re: Improving Customer Service
- "Groendyke's specialty has always been customer service, both in terms of our safety record and our on-time performance. TRANSFLO and TRANSFLO Express are enhancements to our ability to deliver value to our customers."
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